# The best AI customer service agents for Salesforce

> Which AI agent to run with Salesforce Service Cloud: Agentforce, Intercom Fin (which Salesforce has agreed to buy), or a third-party layer such as Ada, Decagon, Forethought or Gladly AI.

Published: 18 September 2026 · Updated: 18 September 2026 · Prices and figures verified: 18 September 2026 · By the ai-agents.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://ai-agents.reviews/en-gb/how-we-review)

On Salesforce, Agentforce is the native choice and the only one that acts directly on your CRM data, while Intercom Fin offers a simpler price and documents Salesforce as a supported helpdesk. In June 2026 Salesforce agreed to buy Fin, so the two leading options for Salesforce customers are due to have the same owner.

That pending deal is the main uncertainty in this list. It had not closed when we checked, and Salesforce has not said how Fin and Agentforce will fit together.

**Quick picks**

- **Native:** [Salesforce Agentforce](https://ai-agents.reviews/en-gb/reviews/salesforce-agentforce) — acts on CRM data; four pricing models to choose from.
- **Simplest price:** [Intercom Fin](https://ai-agents.reviews/en-gb/reviews/intercom-fin) — US$0.99 per outcome on top of Salesforce.
- **Independent enterprise layer:** [Ada](https://ai-agents.reviews/en-gb/reviews/ada) — lists Salesforce for handoff and CRM integration.

> **Scored on a public rubric, from sources you can open.** Every score on this site comes from five published criteria: pricing transparency, performance evidence, access, coverage, and control. Each price and percentage comes from one product database and links to its source, so every page agrees with every other page. Rubric v1.0 · We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://ai-agents.reviews/en-gb/how-we-review)

## The ranking

### 1. Intercom Fin — 9.1/10

_Teams that want a price they can calculate today_

- **Price from:** US$0.99 per resolution
- **Pricing model:** Per resolution
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** Yes

Fin is the AI agent from the company formerly called Intercom, which renamed itself Fin in May 2026. It runs inside the Intercom helpdesk or on top of another one, charges US$0.99 per outcome, and documents more about its pricing, languages and certifications than any other product we reviewed.

> Lists Salesforce among supported helpdesks, with a public per-outcome price.

**The catch:** Customer silence for 24 hours is billed as a resolution, and so is a handoff to a human that you configured. Salesforce has agreed to buy the company.

[Read the review](https://ai-agents.reviews/en-gb/reviews/intercom-fin) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/intercom-fin) · [Alternatives](https://ai-agents.reviews/en-gb/alternatives/intercom-fin)

### 2. Tidio Lyro — 7.9/10

_Small online stores that want to start this week_

- **Price from:** US$24.17 per month
- **Pricing model:** Per conversation
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** Yes

Lyro is Tidio's AI agent for small and mid-sized e-commerce businesses. It works as an add-on to Tidio, on its own, or on Zendesk, Intercom and Salesforce through Lyro Connect. Entry prices are public, data is hosted in the EEA, and it supports 48 languages.

> Runs on Salesforce through Lyro Connect, with a public entry price and EEA hosting.

**The catch:** A conversation thread closes after 15 idle minutes, so a visitor who comes back is billed again, and the free quota never resets.

[Read the review](https://ai-agents.reviews/en-gb/reviews/tidio-lyro) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/tidio-lyro) · [Alternatives](https://ai-agents.reviews/en-gb/alternatives/tidio-lyro)

### 3. Ada — 7.4/10

_Mid-market and enterprise teams that want an agent on top of their current helpdesk_

- **Price from:** est. US$36,079 per year
- **Pricing model:** Quote only
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** No

Ada is a Toronto company whose agent works across messaging, email and voice on top of the helpdesk you already have. It sells by quote, but it is the one enterprise vendor with substantial procurement data: a median contract of US$72,000 a year across 114 purchases.

> Works with Salesforce for both handoff and CRM data, with voice and messaging channels.

**The catch:** Ada's own AI decides which conversations count as billable resolutions, and the contract allows the count to be calculated from a sampled rate.

[Read the review](https://ai-agents.reviews/en-gb/reviews/ada) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/ada) · [Alternatives](https://ai-agents.reviews/en-gb/alternatives/ada)

### 4. Gladly AI — 6.6/10

_Shopify merchants and consumer brands_

- **Price from:** US$1.50 per resolution
- **Pricing model:** Mixed
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** Yes

Gladly AI, formerly Gladly Sidekick, is aimed at retail and consumer brands. It runs inside Gladly's own helpdesk or on top of Gorgias, Zendesk and Salesforce. The only public prices are on the Shopify App Store; everything else is by quote.

> Runs on top of Salesforce for consumer brands.

**The catch:** An AI Resolution is not technically defined anywhere we could find, and AI Assists are billed as well.

[Read the review](https://ai-agents.reviews/en-gb/reviews/gladly) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/gladly)

### 5. Salesforce Agentforce — 5.9/10

_Organisations already committed to Salesforce Service Cloud_

- **Price from:** US$2 per conversation
- **Pricing model:** Mixed
- **Works on your existing helpdesk:** Requires Salesforce
- **Self-serve sign-up:** No

Agentforce is Salesforce's AI agent platform for Service Cloud. It acts directly on CRM data and offers more pricing models than any rival: per conversation, per action with Flex Credits, per user, and since July 2026 per resolution with Help Agent.

> The deepest integration, and existing customers can start free through Foundations.

**The catch:** The US$2 per conversation plan bills whether or not the issue is resolved, and the pricing has changed repeatedly.

[Read the review](https://ai-agents.reviews/en-gb/reviews/salesforce-agentforce) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/salesforce-agentforce)

### 6. Decagon — 5.8/10

_Large enterprises with high volume and a six-figure budget_

- **Price from:** est. US$105,000 per year
- **Pricing model:** Quote only
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** No

Decagon builds AI agents for chat, email and voice at large consumer, fintech and telecom brands. It publishes no prices and offers no trial. Procurement data puts the median contract at US$432,750 a year.

> Lists Salesforce as a supported integration, for enterprise volumes.

**The catch:** No public prices, and the pricing most often observed by buyers is per conversation, so you may pay for conversations the AI does not resolve unless you negotiate otherwise.

[Read the review](https://ai-agents.reviews/en-gb/reviews/decagon) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/decagon) · [Alternatives](https://ai-agents.reviews/en-gb/alternatives/decagon)

### 7. Forethought — 5.6/10

_Teams that want an agent layer across several support systems_

- **Price from:** Quote only
- **Pricing model:** Quote only
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** No

Forethought sells AI agents for chat, email and voice that sit on top of existing helpdesks. Zendesk completed its acquisition in March 2026 and now sells the product as Forethought AI Agents by Zendesk, including to customers on other helpdesks.

> Supports Salesforce, though it is now owned by Zendesk, a Salesforce competitor.

**The catch:** It is owned by a helpdesk vendor, hosting is in the United States only, and the billable outcome is not defined anywhere public.

[Read the review](https://ai-agents.reviews/en-gb/reviews/forethought) · [Pricing explained](https://ai-agents.reviews/en-gb/pricing/forethought)

## Comparison table

| Product | Score | Pricing model | Price from | Works on your existing helpdesk | Self-serve sign-up | EU data residency | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Intercom Fin](https://ai-agents.reviews/en-gb/reviews/intercom-fin) | 9.1 | Per resolution | US$0.99 per resolution | Yes | Yes | Yes | Teams that want a price they can calculate today |
| [Tidio Lyro](https://ai-agents.reviews/en-gb/reviews/tidio-lyro) | 7.9 | Per conversation | US$24.17 per month | Yes | Yes | Yes | Small online stores that want to start this week |
| [Ada](https://ai-agents.reviews/en-gb/reviews/ada) | 7.4 | Quote only | est. US$36,079 per year | Yes | No | Yes | Mid-market and enterprise teams that want an agent on top of their current helpdesk |
| [Gladly AI](https://ai-agents.reviews/en-gb/reviews/gladly) | 6.6 | Mixed | US$1.50 per resolution | Yes | Yes | Not documented | Shopify merchants and consumer brands |
| [Salesforce Agentforce](https://ai-agents.reviews/en-gb/reviews/salesforce-agentforce) | 5.9 | Mixed | US$2 per conversation | No | No | Yes | Organisations already committed to Salesforce Service Cloud |
| [Decagon](https://ai-agents.reviews/en-gb/reviews/decagon) | 5.8 | Quote only | est. US$105,000 per year | Yes | No | Not documented | Large enterprises with high volume and a six-figure budget |
| [Forethought](https://ai-agents.reviews/en-gb/reviews/forethought) | 5.6 | Quote only | Quote only | Yes | No | No | Teams that want an agent layer across several support systems |

## How to choose

**Model Agentforce's pricing options against each other.** At about US$0.10 per action, simple conversations cost less on Flex Credits than the flat US$2 per conversation; complex ones cost more.

**Remember that the per-conversation plan bills failures.** Fin and Help Agent charge for outcomes; the conversation plan charges for every conversation.

**Ask both vendors about the roadmap.** If the acquisition closes, pricing and packaging for Fin on Salesforce may change. Avoid long commitments until that is clear.

## Verdict

If your team can handle the configuration, pilot Agentforce, because nothing else reaches as far into your CRM. If you want a working agent quickly at a price you can calculate, Fin is the practical choice today. Keep the term short in either case until Salesforce explains its plans.

## For buyers in the United Kingdom

The UK has no AI Act. An AI support agent is governed by the law you already know: UK GDPR and the Data Protection Act 2018, PECR for anything a chat widget stores on a device, and, for regulated financial firms, the FCA's Consumer Duty. Rules on automated decisions changed on 5 February 2026.

Vendors in this category price in US dollars, so that is what we show; we do not convert prices, because an assumed exchange rate is not a quote. Each review states whether the product documents a UK or EU hosting region and whether it supports the UK–US data bridge route for transfers.

## Frequently asked questions

### Has Salesforce bought Intercom Fin?

Salesforce signed an agreement in June 2026 to acquire Fin, the company formerly called Intercom, for about US$3,600,000,000. The deal had not closed when we last checked.

### Do I need Agentforce if I use Salesforce?

No. Several agents, including Fin, Ada and Decagon, document Salesforce as a supported system. Agentforce's advantage is direct access to CRM data and workflows.

## Keep reading

- [The best AI customer service agents in 2026](https://ai-agents.reviews/en-gb/best/ai-customer-service-agents)
- [The best AI customer service agents for small business](https://ai-agents.reviews/en-gb/best/for-small-business)
- [The best AI customer service agents for e-commerce](https://ai-agents.reviews/en-gb/best/for-ecommerce)
- [The best AI customer service agents for enterprise](https://ai-agents.reviews/en-gb/best/for-enterprise)
- [The best AI customer service agents for Zendesk](https://ai-agents.reviews/en-gb/best/for-zendesk)
- [What counts as a resolution?](https://ai-agents.reviews/en-gb/guides/what-counts-as-a-resolution)
- [How to run an AI agent pilot](https://ai-agents.reviews/en-gb/guides/how-to-run-an-ai-agent-pilot)

## Sources

- [Fin homepage](https://fin.ai/) — Fin · 18 September 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · 18 September 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom (Fin) · 18 September 2026
- [Fin pricing: outcomes](https://fin.ai/help/en/articles/13975800-fin-pricing-outcomes) — Fin Help Center · 18 September 2026
- [Anthropic customer story](https://fin.ai/customers/anthropic) — Fin · 18 September 2026
- [Lightspeed customer story](https://fin.ai/customers/lightspeed) — Fin · 18 September 2026
- [Fin channels](https://fin.ai/channels) — Fin · 18 September 2026
- [Fin integrations](https://fin.ai/integrations) — Fin · 18 September 2026
- [Use Fin AI Agent in multiple languages](https://fin.ai/help/en/articles/10840651-use-fin-ai-agent-in-multiple-languages) — Fin Help Center · 18 September 2026
- [Regional data hosting](https://fin.ai/help/en/articles/13976037-regional-data-hosting) — Fin Help Center · 18 September 2026
- [Intercom security](https://www.intercom.com/security) — Intercom (Fin) · 18 September 2026
- [Fin AI Agent explained](https://fin.ai/help/en/articles/13975995-fin-ai-agent-explained) — Fin Help Center · 18 September 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom (Fin) · 18 September 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · 18 September 2026
- [Lyro AI Agent](https://www.tidio.com/ai-agent/) — Tidio · 18 September 2026
- [Tidio pricing](https://www.tidio.com/pricing/) — Tidio · 18 September 2026
- [The Lyro AI agent limit](https://help.tidio.com/hc/en-us/articles/13924459295900-The-Lyro-AI-agent-limit) — Tidio Help Center · 18 September 2026
- [Lyro, the conversational AI agent](https://help.tidio.com/hc/en-us/articles/9003475527196-Lyro-the-conversational-AI-agent) — Tidio Help Center · 18 September 2026
- [Lyro multilanguage support](https://help.tidio.com/hc/en-us/articles/12643043611036-Lyro-Multilanguage-support) — Tidio Help Center · 18 September 2026
- [Privacy policy and GDPR compliance](https://help.tidio.com/hc/en-us/articles/5462910440220-Privacy-Policy-and-GDPR-Compliance) — Tidio Help Center · 18 September 2026
- [Lyro: build and integrate](https://www.tidio.com/ai-agent/build-and-integrate/) — Tidio · 18 September 2026
- [Lyro achieves best resolution rates in industry (31 March 2025)](https://www.tidio.com/blog/lyro-achieves-best-resolution-rates-in-industry/) — Tidio · 18 September 2026
- [Borrowell case study](https://www.tidio.com/blog/borrowell-case-study/) — Tidio · 18 September 2026
- [Tidio support team achieves 58% automation with Lyro](https://www.tidio.com/blog/lyro-case-study/) — Tidio · 18 September 2026
- [Tidio earns SOC 2 Type 2 certification (14 October 2025)](https://www.einpresswire.com/article/858163495/tidio-earns-soc-2-type-2-certification-strengthening-trust-in-its-ai-powered-customer-service-platform) — EIN Presswire · 18 September 2026
- [About Tidio](https://www.tidio.com/about/) — Tidio · 18 September 2026
- [Ada homepage](https://www.ada.cx) — Ada · 18 September 2026
- [Ada platform](https://www.ada.cx/platform/) — Ada · 18 September 2026
- [Ada messaging](https://www.ada.cx/platform/messaging/) — Ada · 18 September 2026
- [Ada integrations](https://www.ada.cx/platform/integrations/) — Ada · 18 September 2026
- [Service-specific terms](https://www.ada.cx/legal/service-specific-terms/) — Ada · 18 September 2026
- [Understand and improve your AI agent's automated resolution rate](https://docs.ada.cx/docs/generative/measure-success/understand-and-improve-your-ai-agent-s-automated-resolution-rate) — Ada Docs · 18 September 2026
- [About multilingual support](https://docs.ada.cx/docs/setup/languages/about-multilingual-support) — Ada Docs · 18 September 2026
- [Ada subprocessors](https://www.ada.cx/subprocessors) — Ada · 18 September 2026
- [Ada trust](https://www.ada.cx/platform/trust/) — Ada · 18 September 2026
- [Epos Now case study](https://www.ada.cx/case-study/epos-now/) — Ada · 18 September 2026
- [Life360 case study](https://www.ada.cx/case-study/life360/) — Ada · 18 September 2026
- [Ada doubles YoY growth as demand for agentic customer service surges (3 March 2026)](https://www.ada.cx/media-center/press-release/ada-doubles-yoy-growth-as-demand-for-agentic-customer-service-surges/) — Ada · 18 September 2026
- [Ada pricing (buyer data, 114 purchases)](https://www.vendr.com/marketplace/ada) — Vendr · 18 September 2026
- [Ada company profile](https://sacra.com/c/ada/) — Sacra · 18 September 2026
- [Gladly AI product page](https://www.gladly.ai/product/ai/) — Gladly · 18 September 2026
- [Gladly pricing](https://www.gladly.ai/pricing/) — Gladly · 18 September 2026
- [Gladly on the Shopify App Store](https://apps.shopify.com/gladly) — Shopify App Store · 18 September 2026
- [AI pricing: deflection vs outcomes](https://www.gladly.ai/blog/ai-pricing-deflection-vs-outcomes/) — Gladly · 18 September 2026
- [What is Gladly AI](https://help.gladly.com/docs/what-is-gladly-ai) — Gladly Help · 18 September 2026
- [March 2026 releases](https://help.gladly.com/docs/march-2026-releases) — Gladly Help · 18 September 2026
- [Set up the Gladly AI Gorgias integration](https://help.gladly.com/docs/set-up-the-gladly-ai-gorgias-integration) — Gladly Help · 18 September 2026
- [Why your helpdesk needs Gladly](https://www.gladly.ai/blog/why-your-helpdesk-needs-gladly/) — Gladly · 18 September 2026
- [Voice and SMS phone number costs](https://help.gladly.com/docs/voice-and-sms-phone-number-costs) — Gladly Help · 18 September 2026
- [AI security and compliance](https://help.gladly.com/docs/ai-security-and-compliance) — Gladly Help · 18 September 2026
- [Gladly customers](https://www.gladly.ai/customers/) — Gladly · 18 September 2026
- [Breeze Airways customer story](https://www.gladly.ai/customers/breeze-airways/) — Gladly · 18 September 2026
- [Gladly announces agentic commerce capabilities at Gladly Connect Live (6 May 2026)](https://www.prnewswire.com/news-releases/gladly-announces-agentic-commerce-capabilities-at-gladly-connect-live-302764492.html) — PR Newswire · 18 September 2026
- [Agentforce](https://www.salesforce.com/agentforce/) — Salesforce · 18 September 2026
- [Agentforce pricing](https://www.salesforce.com/agentforce/pricing/) — Salesforce · 18 September 2026
- [Flex Credits Rate Card (21 April 2026)](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/assets/pdf/agentforce/Flex-Credits-Rate-Card-04.21.2026.pdf) — Salesforce · 18 September 2026
- [Agentforce Help Agent announcement](https://www.salesforce.com/news/stories/agentforce-help-agent-announcement/) — Salesforce · 18 September 2026
- [Salesforce unveils AI Help Agent with pay-per-resolution pricing](https://www.cio.com/article/4189183/salesforce-unveils-ai-help-agent-with-pay-per-resolution-pricing.html) — CIO.com · 18 September 2026
- [Agentforce customer success stories](https://www.salesforce.com/news/stories/agentforce-customer-success-stories/) — Salesforce · 18 September 2026
- [Complete guide to Agentforce pricing options](https://www.salesforceben.com/complete-guide-to-agentforce-pricing-options/) — Salesforce Ben · 18 September 2026
- [Agentforce product maturity questioned as KeyBanc cites weak customer traction](https://www.cio.com/article/4198127/salesforces-agentforce-product-maturity-questioned-as-keybanc-cites-weak-customer-traction.html) — CIO.com · 18 September 2026
- [Agentforce Help Agent pay-per-resolution analysis](https://salesforcedevops.net/index.php/2026/06/25/agentforce-help-agent-pay-per-resolution/) — SalesforceDevops.net · 18 September 2026
- [Hyperforce public cloud infrastructure](https://www.salesforce.com/uk/platform/public-cloud-infrastructure/) — Salesforce · 18 September 2026
- [Salesforce achieves ISO 42001 for Agentforce](https://www.salesforce.com/blog/salesforce-iso-42001-agentforce-certification/) — Salesforce · 18 September 2026
- [AI customer service agents](https://www.salesforce.com/service/ai/customer-service-agents/) — Salesforce · 18 September 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · 18 September 2026
- [Salesforce Q2 FY27 results](https://www.salesforce.com/news/press-releases/2026/08/26/fy27-q2-earnings/) — Salesforce · 18 September 2026
- [Decagon homepage](https://decagon.ai) — Decagon · 18 September 2026
- [Decagon integrations](https://decagon.ai/product/integrations) — Decagon · 18 September 2026
- [Decagon Voice](https://decagon.ai/product/voice) — Decagon · 18 September 2026
- [Decagon security](https://decagon.ai/security) — Decagon · 18 September 2026
- [AI customer support setup](https://decagon.ai/blog/ai-customer-support-setup) — Decagon · 18 September 2026
- [What is resolution-based pricing?](https://decagon.ai/glossary/what-is-resolution-based-pricing) — Decagon · 18 September 2026
- [Chime case study](https://decagon.ai/case-studies/chime) — Decagon · 18 September 2026
- [Rituals case study](https://decagon.ai/case-studies/rituals) — Decagon · 18 September 2026
- [Series D announcement](https://decagon.ai/blog/series-d-announcement) — Decagon · 18 September 2026
- [Introducing Duet Autopilot](https://decagon.ai/blog/autopilot) — Decagon · 18 September 2026
- [Decagon AI raises $250M at $4.5B valuation](https://siliconangle.com/2026/01/28/decagon-ai-raises-250m-4-5b-valuation-scale-ai-concierge-platform/) — SiliconANGLE · 18 September 2026
- [Decagon company profile](https://sacra.com/c/decagon/) — Sacra · 18 September 2026
- [Decagon AI pricing (buyer data)](https://www.vendr.com/marketplace/decagon-ai) — Vendr · 18 September 2026
- [Decagon (company)](https://en.wikipedia.org/wiki/Decagon_(company)) — Wikipedia · 18 September 2026
- [Forethought Solve](https://forethought.ai/platform/solve) — Forethought · 18 September 2026
- [Forethought pricing](https://forethought.ai/pricing) — Forethought · 18 September 2026
- [Forethought integrations](https://forethought.ai/integrations) — Forethought · 18 September 2026
- [AI voice agent](https://forethought.ai/channels/ai-voice-agent) — Forethought · 18 September 2026
- [Multilingual support for Solve](https://forethought.ai/blog/multilingual-support-for-solve) — Forethought · 18 September 2026
- [Forethought security policy](https://forethought.ai/security-policy) — Forethought · 18 September 2026
- [Forethought platform security](https://forethought.ai/platform/security) — Forethought · 18 September 2026
- [Forethought FAQ](https://forethought.ai/faq) — Forethought · 18 September 2026
- [Grammarly achieves 87% deflection and 4.2 CSAT early with Forethought](https://forethought.ai/case-studies/grammarly-achieves-87-deflection-and-4-2-csat-early-with-forethought) — Forethought · 18 September 2026
- [The secret to scaling CX is hidden in the 3 metrics you already track (YAZIO)](https://forethought.ai/blog/the-secret-to-scaling-cx-is-hidden-in-the-3-metrics-you-already-track) — Forethought · 18 September 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · 18 September 2026
- [Announcing Forethought AI agents by Zendesk for customers](https://support.zendesk.com/hc/en-us/articles/10850639885082-Announcing-Forethought-AI-agents-by-Zendesk-for-customers) — Zendesk Help · 18 September 2026
- [Zendesk to acquire Forethought in major agentic AI play](https://www.computerweekly.com/news/366639959/Zendesk-to-acquire-Forethought-in-major-agentic-AI-play) — Computer Weekly · 18 September 2026
- [Zendesk acquires agentic customer service startup Forethought](https://techcrunch.com/2026/03/11/zendesk-acquires-agentic-customer-service-startup-forethought/) — TechCrunch · 18 September 2026

---

Canonical: https://ai-agents.reviews/en-gb/best/for-salesforce