# Tidio Lyro pricing explained

> Tidio Lyro's published prices, how the billable unit is defined, and worked examples at 1,000, 10,000 and 100,000 conversations a month.

Published: 18 September 2026 · Updated: 18 September 2026 · Prices and figures verified: 18 September 2026 · By the ai-agents.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://ai-agents.reviews/en-gb/how-we-review)

Lyro starts at US$32.50 a month for 50 conversations, with bundles up to 1,000; Tidio's headline is from US$0.50 per conversation. Tidio plans start at US$24.17 a month on annual billing, and Plus is listed from US$300 a month plus usage. Premium is by quote from 3,000 conversations.

- **Price from:** US$24.17 per month
- **Pricing model:** Per conversation
- **Works on your existing helpdesk:** Yes
- **Self-serve sign-up:** Yes

## What you are billed for

A Lyro conversation is any thread in which the AI sends at least one reply. Threads close after 15 minutes of inactivity, so one customer can create several billable conversations in a day. An immediate handoff to a person is free. On Premium, billing switches to pay per resolution.

## Pricing

| Plan or item | Price | Source |
| --- | --- | --- |
| Lyro AI Agent (from 50 conversations) | US$32.50 per month | [Source](https://www.tidio.com/pricing/) |
| Lyro conversation (headline 'from' rate) | US$0.50 per conversation | [Source](https://www.tidio.com/ai-agent/) |
| Starter | US$24.17 per month | [Source](https://www.tidio.com/pricing/) |
| Growth (from) | US$49.17 per month | [Source](https://www.tidio.com/pricing/) |
| Plus (from, plus monthly usage) | US$300 per month | [Source](https://www.tidio.com/pricing/) |

## Worked examples

Estimated monthly cost of Tidio Lyro at three volumes, using the vendor's published prices. This is the same arithmetic as our cost calculator; your contract may differ.

| Product | 1,000 conversations · 50% resolved · 3 seats | 10,000 conversations · 50% resolved · 15 seats | 100,000 conversations · 50% resolved · 80 seats |
| --- | --- | --- | --- |
| Tidio Lyro | US$500 | US$5,000 | US$50,000 |

_Estimates from published list prices in USD, verified on the date shown on this page. Taxes, discounts, implementation and overage rules are not included._

Uses Tidio's headline rate of US$0.50 per Lyro conversation, which applies to the larger bundles. Small bundles cost more per conversation, and threads close after 15 idle minutes, so a returning visitor counts again.

[AI agent cost calculator](https://ai-agents.reviews/en-gb/tools/cost-calculator) · [Per-resolution vs per-seat pricing](https://ai-agents.reviews/en-gb/guides/per-resolution-vs-per-seat-pricing) · [What counts as a resolution?](https://ai-agents.reviews/en-gb/guides/what-counts-as-a-resolution)

> **Scored on a public rubric, from sources you can open.** Every score on this site comes from five published criteria: pricing transparency, performance evidence, access, coverage, and control. Each price and percentage comes from one product database and links to its source, so every page agrees with every other page. Rubric v1.0 · We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://ai-agents.reviews/en-gb/how-we-review)

## Related pages

- [Tidio Lyro review](https://ai-agents.reviews/en-gb/reviews/tidio-lyro)
- [The best Tidio Lyro alternatives](https://ai-agents.reviews/en-gb/alternatives/tidio-lyro)

## Sources

- [Lyro AI Agent](https://www.tidio.com/ai-agent/) — Tidio · 18 September 2026
- [Tidio pricing](https://www.tidio.com/pricing/) — Tidio · 18 September 2026
- [The Lyro AI agent limit](https://help.tidio.com/hc/en-us/articles/13924459295900-The-Lyro-AI-agent-limit) — Tidio Help Center · 18 September 2026
- [Lyro, the conversational AI agent](https://help.tidio.com/hc/en-us/articles/9003475527196-Lyro-the-conversational-AI-agent) — Tidio Help Center · 18 September 2026
- [Lyro multilanguage support](https://help.tidio.com/hc/en-us/articles/12643043611036-Lyro-Multilanguage-support) — Tidio Help Center · 18 September 2026
- [Privacy policy and GDPR compliance](https://help.tidio.com/hc/en-us/articles/5462910440220-Privacy-Policy-and-GDPR-Compliance) — Tidio Help Center · 18 September 2026
- [Lyro: build and integrate](https://www.tidio.com/ai-agent/build-and-integrate/) — Tidio · 18 September 2026
- [Lyro achieves best resolution rates in industry (31 March 2025)](https://www.tidio.com/blog/lyro-achieves-best-resolution-rates-in-industry/) — Tidio · 18 September 2026
- [Borrowell case study](https://www.tidio.com/blog/borrowell-case-study/) — Tidio · 18 September 2026
- [Tidio support team achieves 58% automation with Lyro](https://www.tidio.com/blog/lyro-case-study/) — Tidio · 18 September 2026
- [Tidio earns SOC 2 Type 2 certification (14 October 2025)](https://www.einpresswire.com/article/858163495/tidio-earns-soc-2-type-2-certification-strengthening-trust-in-its-ai-powered-customer-service-platform) — EIN Presswire · 18 September 2026
- [About Tidio](https://www.tidio.com/about/) — Tidio · 18 September 2026

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