Pricing

Tidio Lyro pricing explained

Tidio Lyro's published prices, how the billable unit is defined, and worked examples at 1,000, 10,000 and 100,000 conversations a month.

By the ai-agents.reviews teamPublished September 18, 2026Updated September 18, 2026Prices and figures verified September 18, 2026

Lyro starts at $32.50 a month for 50 conversations, with bundles up to 1,000; Tidio's headline is from $0.50 per conversation. Tidio plans start at $24.17 a month on annual billing, and Plus is listed from $300 a month plus usage. Premium is by quote from 3,000 conversations.

Price from
$24.17 per month
Pricing model
Per conversation
Works on your existing helpdesk
Yes
Self-serve sign-up
Yes

What you are billed for

A Lyro conversation is any thread in which the AI sends at least one reply. Threads close after 15 minutes of inactivity, so one customer can create several billable conversations in a day. An immediate handoff to a person is free. On Premium, billing switches to pay per resolution.

Pricing

Plan or itemPriceSource
Lyro AI Agent (from 50 conversations)$32.50 per monthSource
Lyro conversation (headline 'from' rate)$0.50 per conversationSource
Starter$24.17 per monthSource
Growth (from)$49.17 per monthSource
Plus (from, plus monthly usage)$300 per monthSource

Worked examples

Estimated monthly cost of Tidio Lyro at three volumes, using the vendor's published prices. This is the same arithmetic as our cost calculator; your contract may differ.

Product1,000 conversations · 50% resolved · 3 seats10,000 conversations · 50% resolved · 15 seats100,000 conversations · 50% resolved · 80 seats
Tidio Lyro$500$5,000$50,000
Estimates from published list prices in USD, verified on the date shown on this page. Taxes, discounts, implementation and overage rules are not included.

Uses Tidio's headline rate of $0.50 per Lyro conversation, which applies to the larger bundles. Small bundles cost more per conversation, and threads close after 15 idle minutes, so a returning visitor counts again.

AI agent cost calculator · Per-resolution vs per-seat pricing · What counts as a resolution?

Sources

  1. Lyro AI Agent — Tidio · September 18, 2026
  2. Tidio pricing — Tidio · September 18, 2026
  3. The Lyro AI agent limit — Tidio Help Center · September 18, 2026
  4. Lyro, the conversational AI agent — Tidio Help Center · September 18, 2026
  5. Lyro multilanguage support — Tidio Help Center · September 18, 2026
  6. Privacy policy and GDPR compliance — Tidio Help Center · September 18, 2026
  7. Lyro: build and integrate — Tidio · September 18, 2026
  8. Lyro achieves best resolution rates in industry (31 March 2025) — Tidio · September 18, 2026
  9. Borrowell case study — Tidio · September 18, 2026
  10. Tidio support team achieves 58% automation with Lyro — Tidio · September 18, 2026
  11. Tidio earns SOC 2 Type 2 certification (14 October 2025) — EIN Presswire · September 18, 2026
  12. About Tidio — Tidio · September 18, 2026

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: How we review