Lyro starts at US$32.50 a month for 50 conversations, with bundles up to 1,000; Tidio's headline is from US$0.50 per conversation. Tidio plans start at US$24.17 a month on annual billing, and Plus is listed from US$300 a month plus usage. Premium is by quote from 3,000 conversations.
- Price from
- US$24.17 per month
- Pricing model
- Per conversation
- Works on your existing helpdesk
- Yes
- Self-serve sign-up
- Yes
What you are billed for
A Lyro conversation is any thread in which the AI sends at least one reply. Threads close after 15 minutes of inactivity, so one customer can create several billable conversations in a day. An immediate handoff to a person is free. On Premium, billing switches to pay per resolution.
Pricing
| Plan or item | Price | Source |
|---|---|---|
| Lyro AI Agent (from 50 conversations) | US$32.50 per month | Source |
| Lyro conversation (headline 'from' rate) | US$0.50 per conversation | Source |
| Starter | US$24.17 per month | Source |
| Growth (from) | US$49.17 per month | Source |
| Plus (from, plus monthly usage) | US$300 per month | Source |
Worked examples
Estimated monthly cost of Tidio Lyro at three volumes, using the vendor's published prices. This is the same arithmetic as our cost calculator; your contract may differ.
| Product | 1,000 conversations · 50% resolved · 3 seats | 10,000 conversations · 50% resolved · 15 seats | 100,000 conversations · 50% resolved · 80 seats |
|---|---|---|---|
| Tidio Lyro | US$500 | US$5,000 | US$50,000 |
Uses Tidio's headline rate of US$0.50 per Lyro conversation, which applies to the larger bundles. Small bundles cost more per conversation, and threads close after 15 idle minutes, so a returning visitor counts again.
AI agent cost calculator · Per-resolution vs per-seat pricing · What counts as a resolution?
Related pages
- Tidio Lyro reviewreview
- The best Tidio Lyro alternativesalternatives
Sources
- Lyro AI Agent — Tidio · 18 September 2026
- Tidio pricing — Tidio · 18 September 2026
- The Lyro AI agent limit — Tidio Help Center · 18 September 2026
- Lyro, the conversational AI agent — Tidio Help Center · 18 September 2026
- Lyro multilanguage support — Tidio Help Center · 18 September 2026
- Privacy policy and GDPR compliance — Tidio Help Center · 18 September 2026
- Lyro: build and integrate — Tidio · 18 September 2026
- Lyro achieves best resolution rates in industry (31 March 2025) — Tidio · 18 September 2026
- Borrowell case study — Tidio · 18 September 2026
- Tidio support team achieves 58% automation with Lyro — Tidio · 18 September 2026
- Tidio earns SOC 2 Type 2 certification (14 October 2025) — EIN Presswire · 18 September 2026
- About Tidio — Tidio · 18 September 2026
This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: How we review